Project Acceptance and Content Standards

ChatBizSol provides practical digital solutions for individuals, small businesses, sole traders, churches, charities, ministries, consultants, educators and organisations.

We welcome enquiries from people of different backgrounds, beliefs and circumstances and are committed to treating everyone with dignity, fairness and respect.

As a Christian-led business, our values inform how we conduct our work, approach our professional responsibilities and consider the projects we undertake.

We recognise that our customers may hold different religious, moral and philosophical convictions. We respect their freedom to do so.

Our aim is to provide professional, reliable and practical digital services while maintaining clear standards concerning the work we undertake.

Every prospective project is assessed according to its particular requirements.

Our considerations may include:

• The nature and purpose of the proposed website, platform or digital service.

• The content, products, activities or services the project is intended to promote.

• The technical requirements, complexity and responsibilities involved.

• Our professional capabilities, resources and service availability.

• Compliance with applicable laws, regulations and third-party service requirements.

• Compatibility with our established professional, ethical and content standards.

• Whether the commission requires us to create particular expressive or promotional messages that conflict with sincerely held religious convictions.

Submitting an enquiry or requesting a quotation does not automatically establish a contractual relationship or guarantee that a project will be accepted.

ChatBizSol does not undertake projects whose primary purpose is to create, promote, distribute or facilitate the following categories of content or activity:

3.1 Pornography and sexually explicit services

Websites, landing pages, membership platforms or other digital services primarily intended to distribute pornography, provide sexually explicit entertainment or promote commercial sexual services.

This includes adult-content subscription services, sexually explicit live-streaming and platforms principally designed to facilitate the commercial distribution of pornographic material.

3.2 Exploitation, abuse and unlawful activity

Projects involving or promoting:

• Sexual exploitation, coercion, trafficking or abuse.

• Fraud, scams, financial deception or deliberately misleading commercial practices.

• Unlawful products, services or activities.

• Unauthorised distribution of copyrighted or otherwise protected material.

• Unlawful threats, harassment, incitement to violence or discrimination.

3.3 Deceptive and harmful business practices

Projects designed to mislead, exploit or deliberately deceive customers, including fraudulent investment schemes, impersonation, fabricated testimonials or knowingly false commercial representations.

3.4 Certain expressive or promotional commissions

We may decline commissions that require us to originate, design or actively develop specific advocacy or promotional messages that conflict with our sincerely held Christian convictions.

These concerns may arise in relation to commissioned material expressly promoting sexual infidelity, extramarital relationships or other sexual practices contrary to our convictions.

Our assessment concerns the particular content and creative responsibilities involved, rather than the customer’s personal characteristics, identity or associations.

These examples are illustrative and do not represent a judgement about the personal worth or dignity of anyone making an enquiry.

If you choose to register through or grant us access to a Third-Party Social Media Service, we may collect the following personal data associated with your account: your name, email address, and other information necessary to provide our Service.

We will only collect the minimum necessary information required for your registration, and you will be asked for your explicit consent before we access additional personal data, such as your contact list or activities associated with the Third-Party Social Media Service.

By providing this information, you give the Company permission to use, share, and store your personal data in accordance with this Privacy Policy. You can withdraw your consent at any time by managing your account settings or contacting us directly.

ChatBizSol is guided by Christian values, including honesty, integrity, faithfulness, respect for others and responsible conduct.

We recognise the distinction between providing professional services to people who hold different beliefs and being commissioned to create particular messages advocating positions we conscientiously cannot promote.

Our willingness to serve customers does not necessarily imply agreement with their religious, philosophical or personal convictions.

Equally, declining a particular expressive commission should not be understood as a judgement upon the customer or a denial of their freedom to hold and communicate their own beliefs.

Where concerns of religious conscience arise, we consider the specific nature of the requested creative work and our responsibilities within that commission, subject to applicable law.

ChatBizSol is committed to providing its services fairly and in accordance with applicable UK equality legislation.

We do not apply blanket exclusions to prospective customers because of their religion, belief, sexual orientation, race, sex, disability or other protected characteristics.

Project suitability is assessed according to the work requested and relevant professional, legal and operational considerations.

We recognise that content-based decisions may also raise equality considerations. Accordingly, a stated objection to particular messaging does not automatically override our legal obligations or determine whether a refusal is lawful.

All prospective customers should expect courteous communication, fair consideration and respect for their dignity.

Some projects depend on external platforms and service providers, including web hosting companies, payment processors, domain registrars, software suppliers and content delivery networks.

These providers may impose restrictions on particular products, services, business activities or types of content.

ChatBizSol will not knowingly implement solutions that contravene applicable laws or the binding terms of services essential to the proposed project.

Where a project falls within a restricted category, further assessment or confirmation of eligibility may be necessary.

Acceptance of a project does not guarantee approval by an independent payment processor, hosting provider or other third-party service.

Customers remain responsible for ensuring that the information, materials, products and services they supply are lawful and that they possess any necessary rights, permissions and licences.

We consider enquiries individually and aim to communicate professionally and respectfully throughout the assessment process.

Where a proposed project falls outside our capabilities, service scope or content standards, we may explain the relevant concern and, where appropriate, discuss whether a modified scope would be suitable.

Any decision to decline a commission will be made in accordance with applicable law and our existing contractual obligations.

If material changes to the agreed project scope arise after acceptance, we may review those changes under the relevant service agreement.

We do not assume an unrestricted right to cancel an existing contract or withhold agreed services solely because our assessment of a project has changed.

We understand that some projects may not fall neatly into a particular category.

If you are uncertain whether your proposed website, platform or digital service is suitable, we welcome an initial enquiry so that the requirements can be considered.

Contact ChatBizSol

We aim to approach every enquiry with professionalism, clarity and respect.

This policy should be read alongside our Terms of Service, Privacy Policy and any applicable project agreement. It does not replace or limit rights and obligations established by law.