Manage your customer relationship with ChatBizSol’s WhatsApp CRM. Easily tap into potential new leads through personalized conversations and do more with this powerful, but cost-effective solution.
Unlock Leads, Connecting Conversations, One Chat At A Time With WhatsApp CRM
Five Reasons Why WhatsApp Is better
Tired of constantly checking your email to see if your efforts at mail marketing campaign has paid off. What if you could scale up you without the paying the exorbitant monthly or yearly fees. Welcome to the world of WhatsApp CRM. With WhatsApp CRM you can transform your business, unlock new leads, improve customer relation, while keeping them happy too.
1. Immediacy and Personalisation
WhatsApp allows for real-time communication. Messages are delivered instantly, fostering direct connections with clients, customers or audience.
2. Higher Open Rates
WhatsApp messages tend to have higher open rates compared to emails. Users are more likely to check their WhatsApp notifications promptly because it’s expedient, leading to better visibility for your marketing messages and important communication with clients, customers or audience.
3. Resource Efficiency
WhatsApp marketing and communication is efficient in terms of resources. It doesn’t require stamps, printers, or extensive design efforts. You can reach your audience without significant costs to you and them.
4. Less Formal, More Engagement
WhatsApp allows for informal, conversational interactions. Users appreciate the lack of subject lines and formalities, making it easier to engage with with you. This informal tone can lead to better customer relationships and loyalty retention.
5. It's Quick - Intimate Communication
WhatsApp offers quick, intimate, and resource-efficient communication. It’s ideal for immediate responses, urgent updates, leads generation and personalized interactions with clients, customers or audience.
LInk to whatsapp
With a link to your WhatsApp Personal or Business Account, the following can be achieved:
- Your clients or customers can have easier access to you and vice versa.
- Improve customer service and support.
- Have shareable contact information, good for prospecting.
- Consolidate existing leads with valuable knowledge and insight on your clients or customers, and potentially unlock new leads.
- Connect with your clients or customers with a single click of a button.
With WhatsApp CRM, you have everything you need to create the best possible service and support for your clients or customers, utilizing the best cost-effective communication app currently available. You can do so much more with a little bit of imaginative creativity.
Leverage Social Media PlatForms
Let’s briefly explore how WhatsApp CRM can leverage various social media platforms to enhance customer interactions and drive business growth. While WhatsApp itself is not directly integrated with platforms like TikTok, Facebook, LinkedIn, Twitter, or YouTube, businesses can use WhatsApp CRM in conjunction with other tools to create a seamless customer experience across multiple channels.
You can integrate WhatsApp with your Facebook Page. When your clients, customers or audience visit your business’s Facebook Page, they can initiate a conversation via WhatsApp. This integration allows for personalized interactions and quick responses.
Some businesses use Twitter as a primary channel for customer support. By integrating WhatsApp CRM with Twitter, they can seamlessly transition conversations from public tweets to private WhatsApp messages. This ensures privacy and provides a more efficient support experience.
Businesses can use LinkedIn to connect with potential leads. When a lead expresses interest in a product or service on LinkedIn, the business can follow up by sending a WhatsApp message. This integration bridges professional networking with direct communication.
After posting videos on YouTube, businesses can encourage viewers to reach out via WhatsApp for further inquiries. For example, a fitness trainer might share workout videos on YouTube or a social work practiced consultant might examine the effects of a new piece of government legislation on YouTube and invite viewers to ask questions or book personalized sessions via WhatsApp.
Running marketing campaigns on TikTok, why not leverage WhatsApp for follow-up communication. For instance, after a successful TikTok campaign, businesses can provide a WhatsApp number for interested users to learn more or make purchases.
It is important at this point to keep in mind that while WhatsApp itself doesn’t directly integrate with these platforms, businesses can use third-party tools and CRM systems to bridge the gap. This is what we do precisely at ChatBizsol. We provide you with the tools which enables These integrations, allowing for a cohesive customer experience across social media and messaging channels.
Pricing
Quarterly
Yearly
- BASICStarter Plan£4000
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
- Most PopularINTERMEDIATEGrowing Plan25£5000
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
- EXPERTDemanding Plan£6500
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
- BASICStarter Plan£14000
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
- Most PopularINTERMEDIATEGrowing Plan300£18000
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
- EXPERTDemanding Plan£23400
- Unlimited websites
- 20GB web space
- SSL certificate
- Initial Set up
- New Thing
Benefits of WhatsApp CRM
Integration with a Messaging Software
Unlike traditional CRMs, ChatBizSol offers a customer conversation management software which offers native WhatsApp integration with all its features. This type of integration allows seamless communication with customers across WhatsApp channels.
Two-Way Communication
With WhatsApp CRM, businesses can send and receive messages directly to/from prospects and customers. This enables a two-way exchange of information, allowing businesses to address customer inquiries promptly.
Multimedia Support: Businesses can respond to customer queries using multimedia assets (such as images, videos, and voice notes) through the CRM system.
Automation and Templates
You can create a library of pre-approved message templates. These templates can be used for notifications, alerts, and updates, ensuring compliance with WhatsApp’s policies. Automation1 ensures that these messages are sent instantly when needed.
Note
1. This requires WhatsApp API, unique unused business mobile number Meta (parent company of Facebook) verified status and other associated cost to achieve bulk automation.
WhatsApp API is optional and only makes sense for automation and big teams. Otherwise, is not required. Besides, it can be very expensive and potentially fraught with uncertainty most especially when complaints are registered against your number; resulting in a ban by Meta, rendering your WhatsApp CRM unusable.
We offer campaign a manual means of automation for both WhatsApp Personal and WhatsApp Business, which is much safer, compliant and less likely to incur a Meta ban.
